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2T's Farm Toys

Privacy Policy

2 T’S FARMTOYS PRIVACY POLICY
Last Updated: 2 May 2025

We respect your privacy and take the protection of personal information very seriously. This policy describes how we collect, store, use, and protect information that can be associated with you or another identifiable person or entity (personal information).

AUDIENCE

This policy applies to you if you are:

  • a visitor to our website; or

  • a customer who has ordered or requested goods or services from us, either through our physical store or online platforms.

PERSONAL INFORMATION

  1. We respect your privacy and will take all reasonable steps to protect it, as outlined in this policy.

  2. If you register as a user on our website, we may require you to provide us with personal information, including but not limited to:

    • your name and surname;

    • your email address;

    • your physical address;

    • your gender;

    • your mobile number; and

    • your date of birth.

  3. Please keep us informed of any changes to your personal information so we can update our records accordingly.

  4. If you provide us with any additional personal information, you agree to ensure its accuracy and to not impersonate or misrepresent yourself or any other entity.

  5. We will not, without your express consent:

    • use your personal information for any purpose other than:

      • fulfilling your order and delivering products;

      • contacting you about new or existing products or services, promotions, or special offers (unless you have opted out);

      • improving your experience on our website; or

    • disclose your information to third parties, except to:

      • our employees or service providers who help us interact with you and fulfill orders and deliveries.

  6. We may use or disclose your personal information if required to do so by law, a court order, or to protect our legal rights or property.

  7. All individuals or entities (including employees and third parties) with access to your data are bound by strict confidentiality agreements.

  8. We will:

    • treat your personal information as confidential;

    • implement technical and organisational safeguards to keep it secure;

    • provide you with access to view or update your information;

    • notify you of any breach or unauthorised use;

    • offer proof of compliance with this policy on request;

    • return or destroy your data on request unless legally required to retain it; and

    • not retain your data longer than necessary.

  9. 2 T’s Farmtoys will never sell your personal information. We may only disclose it for fraud investigations, legal obligations, or if required by law.

  10. While we strive to protect your data, we cannot guarantee the security of data disclosed by parties outside of our control unless we are grossly negligent.

  11. If you provide your information to a third party via a link on our website, 2 T’s Farmtoys is not responsible for how that third party uses your information.

  12. Our website may use cookies to enhance your user experience and track browsing behavior anonymously. You can disable cookies via your browser settings, but doing so may limit website functionality. By accepting cookies, you consent to their use under this policy.

LEGAL CAPACITY

You may not access our website or order products if you are under 18 years old or do not have the legal capacity to enter into binding contracts.

DEEMED ACCEPTANCE

By accepting this policy, you are deemed to have read, understood, and agreed to be bound by its terms.

YOUR OBLIGATIONS

You may only provide us with personal information that belongs to you or that you are authorized to share.

CHANGES TO THIS POLICY

We may change this policy from time to time. We will notify you of changes via website updates or email. If you do not agree with the changes, please stop using our services. Continued use after updates means you accept the new terms.

WEB BEACONS

Our site may use web beacons (small image files) to collect anonymous usage statistics. These do not collect personal information.

VOUCHERS

  • Vouchers are non-refundable and non-exchangeable for cash.

  • They can only be redeemed for the products or services specified.

  • Vouchers are valid for at least 1 year, but price changes may affect their value.

  • Damaged, lost, or stolen vouchers will not be reissued.

DISCOUNT CODES

  • Only one discount code per person and per order.

  • Discount codes are non-transferable, cannot be exchanged for cash, and may have specific validity periods.

  • They may not be combined with other offers or applied to past purchases.

  • We reserve the right to discontinue or change discount codes with reasonable notice.

SECURITY

Our website is hosted in a secure environment, protected by firewalls and advanced security systems. Access to personal information is limited to employees who need it for their work. Disaster recovery procedures are in place where applicable.

We aim to keep your information accurate and up to date. You can update your details via your online account, by email, or phone.

RETENTION

We only keep your information as long as necessary, unless required by law or agreed upon otherwise. During this time, your data is stored securely and is not shared or sold.

UPDATING OR REMOVING PERSONAL DATA

You may update or request removal of your information by contacting us via email or phone.

2 T’s Farmtoys is not responsible for the privacy practices of any third-party websites linked on our site.

ENQUIRIES

If you have any questions or concerns regarding this policy or your personal data, please contact us at:

2TsFarmtoys@gmail.com

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